Do You Provide A Time For Delivery?
We do not provide exact delivery times, but we do our best to keep you informed. The delivery schedule is set the night before, when we organise the order of stops for the following day. You will receive a call that evening as a reminder, along with an AM or PM time slot. On the day of your delivery, the foreman will call you once the truck is loaded and heading to your property, giving you an estimated arrival time.
Please note that while we aim to meet everyone’s delivery needs, delays can sometimes occur. Every job is unique, no matter if it's planting, moving trees, or preparing all materials before a delivery. Incidents or unseen circumstances can make deliveries take longer than expected, which may push delivery times later in the day. We always try to be clear and honest with updates, and we greatly appreciate your understanding. If you’d like an update at any point, you are welcome to call the office and our team will assist you.